• Blog

    If any students would like to make a complaint about their education provider during this time, you can use the Online Complaint Form.  

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    Did you know that Study Complaints | Ngā Amuamu Tauira can resolve certain types of disputes about student accommodation? 

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    Study Complaints | Ngā Amuamu Tauira  - Welcome Haere mai 

    Tūngia te ururua kia tupu whakaritorito te tupu o te harakeke

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    Most learners in Aotearoa New Zealand have a great experience throughout their studies, however sometimes issues can arise.

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    The iStudent Complaints and Study Complaints | Ngā Amuamu Tauira team will be available across the Christmas and New Year period.

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    Available from Friday 8 December 2023

    Study Complaints | Ngā Amuamu Tauira is the new Domestic Tertiary Student and International Studen

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    We are a free and independent service to help resolve disputes involving international students or domestic tertiary learners and their New Zealand education providers.
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    We are excited to introduce our new scheme – Study Complaints | Ngā Amuamu Tauira.

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    The iStudent Complaints team will be available across the Christmas and New Year period, except for the official statutory days.

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    iStudent Complaints remains open for business at all traffic light settings. While at Red, most of our team will be working from home.