If any students would like to make a complaint about their education provider during this time, you can use the Online Complaint Form.
If you have any general queries, you can also get in touch by emailing us at help@studycomplaints.org.nz across this period.
The Study Complaints | Ngā Amuamu Tauira team will get back to you in the new year once our office has reopened.
We hope you have a safe and relaxing break over the summer holidays.
Christmas Opening Hours
Fri 20 December:
08:30 – 17:00
Sat 21 December – Sun 5 January:
CLOSED
Mon 6 January – Fri 10 January:
08:30 – 17:00
Please note
Generally, New Zealand school holidays run from mid-December until early February.
Most education providers will be closed for a period during this time. Some education providers will re-open earlier, whilst others will re-open later.
This means that we may not be able to progress any new complaints from students until their education provider has reopened in January or February.