Learner guide to complaintsStudy Complaints - Learner guide to complaints (2024).pdf(540 KB)Relevant legislationEducation and Training Act 2020Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021Education (Domestic Tertiary Student and International Student Contract Dispute Resolution Scheme) Rules 2023Advice and rightsCitizens Advice BureauCommunity Law CentresNew Zealand Law SocietyGovernment agenciesEducation NZStudy in New ZealandForeign representatives to New ZealandImmigration New ZealandStudying in New ZealandMinistry of EducationNew Zealand District CourtsNew Zealand Qualifications Authority (NZQA)Tertiary and International Learners Code of PracticeAbout the Code of Pastoral Care for international studentsMaking a complaintStudent associationsNew Zealand Union of Students' AssociationsTe Mana ĀkongaTauira Pasifika National Disabled Students’ AssociationNew Zealand International Students’ Association